Leather Big Trolley Bag

1. Returns & Exchanges

• You may request a return or exchange within 7 days of receiving your order (typically 7–14 days, unless otherwise specified).

• Items must be unused, in original condition with tags and packaging intact.

• Final sale or clearance items may not be eligible for returns or refunds.

2. How to Initiate a Return

• Contact customer service via email or the contact form on the website within the return window.

• Include your order number, reason for return, and photos if the item is damaged or defective.

3. Refunds

• Approved refunds are processed to the original payment method within [7–14 business days] after the returned item is received and inspected.

• Shipping charges are usually non-refundable, unless the return is due to an error on our part (wrong item/shipment damage).

4. Exchanges

• Exchanges are subject to availability.

• If the replacement item isn’t available, you may choose a refund or store credit.

5. Damaged or Defective Items

• If an item arrives damaged or defective, contact support immediately with photos for resolution.

6. Shipping Costs

• Return shipping is typically the customer’s responsibility, unless the mistake was on the store’s side (wrong/damaged item).

7. Contact Information

• Email: admin@amburbags.com