This Refund and Cancellation Policy explains how you can cancel an order or request a refund for products purchased from our platform.

Order Cancellation

• Cancellations will be accepted within 24 hours of placing the order.

• Cancellation requests will not be accepted once the order has been shipped or is out for delivery.

• If the order has already been dispatched, customers may choose to refuse delivery at the doorstep. In such cases, shipping charges (if any) may be deducted from the refund.

Returns & Refunds

• Returns or refund requests must be raised within 2 days of receiving the product.

• Products must be unused, undamaged, and in their original packaging with tags intact.

• Refunds will be initiated only after the returned product is inspected and approved by our team.

Damaged or Defective Products

• If you receive a damaged, defective, or incorrect product, please contact our customer support team within 2 days of delivery.

• Kindly share clear images or videos of the damaged/defective product to help us verify the issue.

• Once verified, we will offer a replacement or refund, as applicable.

Product Not as Described

• If the product received is significantly different from what is shown on the website, please inform our customer support team within 2 days of receiving the product.

• After review, an appropriate resolution (replacement or refund) will be provided.

Warranty Products

• For products that include a manufacturer’s warranty, customers are requested to contact the manufacturer directly for warranty-related issues.

Refund Processing

• Once a refund is approved, the amount will be credited to the original payment method within 5–7 business days, depending on your bank or payment provider.

Contact Us

For any cancellation, return, or refund-related queries, please contact us at:

📞 Phone: 9894707777
📧 Email: sales@amburbags.com